Network and Database Administrator (oakland downtown)

GREEN FOR ALL

Position Title: Network & Database Administrator
Reports To: Operations Director
Compensation: Part-Time, commensurate with experience, with Benefits

Position Summary
Green For All is seeking an experienced Network & Database Administrator to join our Operations Team.
The Network/Database Administrator is a mission critical role within Green For All and is responsible for the operations and growth of Green For All’s technology infrastructure. This position ensures 24x7 system availability and security as well as making sure that network hardware and software failures are resolved in a timely and accurate fashion. In addition this position will develop policy and protocol, mentor staff to standards of operations and service. The position will also provide technical support to all staff, and work closely with executive staff and decision makers in order to identify, recommend, develop, implement and support cost-effective, environmentally responsible technology for all aspects of the organization.
The Network/Database Administrator is also responsible for maintaining Green For All’s Salesforce.com database, as well as supporting staff with database related issues.
Successful candidates will have a proven track record in supporting information technology for a non-profit organization. The ideal candidate will be an IT professional with experience supporting Apple and Windows computers, Google Apps for Domains, and performing help-desk functions. Ability to provide staff with support with our Salesforce.com database would be a plus. They will also be able to work efficiently and with a positive attitude in a fast-paced environment that requires adaptability to shifting priorities, a keen sense of urgency, and a commitment to excellence.

This is a part-time, 20 hour per week position plus on call assistance as needed.

Primary Responsibilities
Administration
* Ensure IT infrastructure is built to meet organizational objectives and will support future growth and performance.
* Develop, maintain and continuously improve the process, tools and documentation in support of the network infrastructure.
* Plan and implement network security, file permissions, file system integrity and end-user configurations.
* Install software updates and patches in a timely and controlled manner.
* Install, configure, and maintain workstations, servers and other related equipment or peripherals.
* Proactively inform end-users of system troubles and resolutions.
* Ensure quick resolution of desktop, server, and network support incidents for all inter-office employees and remote users.
* Manage the backup and recovery of shared resources, LAN equipment configurations, servers and workstations.
* Administer and maintain externally hosted technology resources.
* Maintain and update the inventory of all IT equipment, warrantees and software licenses.
* Prepare end-of-life and defective equipment for responsible recycling and/or disposal.
* Research and implement ways to reduce the environmental impact of IT equipment and operations.
* Keep informed of new technologies and developments relevant to Green For All’s IT infrastructure.
* Maintain and administer Green For All’s Salesforce.com database.
* Ensure that every Green For All employee has a smooth-running and up to date IT environment.
* Continuously analyze all aspects of Green For All’s technology infrastructure to identify areas for improvement.

Mentorship
* Maintain a knowledgebase of resolutions and reference articles.
* Provide ongoing trainings to all levels of staff on services and technology in use by Green For All.
* Proactively research, test, and recommend new technologies and services beneficial to both end-user and organizational functions.
* Communicate effectively with non-technical audiences.
* Work closely with other departments (particularly HR) to ensure that Green For All’s IT systems meet their needs.
* Develop and implement clear IT policies and best practices.

Required Skills and Experience
* 5+ years of related experience
* One or more of the following certifications (or equivalent experience): CCNA, MCSE, ACSP, ACTC or ACSA.
* Expert in Apple and PC hardware and software support.
* Demonstrated ability to establish and document operations procedures.
* Demonstrated ability in end-user and network support.
* Demonstrated ability in network optimization.
* Deep understanding of industry best practices.
* Hands on experience with the following protocols: TCP/IP, DNS, DHCP, SMTP, HTTP, SNMP and FTP.
* Hands on experience running and maintaining Open Directory or Active Directory server environments.
* Experience with Apache, PHP and MySQL.
* Experience administering Google Apps for Domains.
* Experience administering Salesforce.com database.
* Knowledge of database utilities like Demand Tools.

Start Date: ASAP. Applications accepted until position is filled. (Goal start date: ASAP)
How to Apply: Email resume and cover letter with recent salaries to jobs@greenforall.org . Include “Network Administrator – (Your name)” in the subject line.

For more information about Green For All go to: www.greenforall.org/about-us.

Green for All is an Equal Opportunity Employer.
Green for All strives to reflect the diverse community it serves.
Applicants who contribute to this diversity are strongly encouraged to apply.

Posted by Betty Zhao