J. Crew - Sales Associate - Stoneridge Center (Dublin / Pleasanton / Livermore)

J. Crew - Sales Associate - Stoneridge Center - Part-Time

Responsible for serving customers and selling merchandise. Provides courteous service to customers in a timely manner to generate sales and drive conversion by engaging customers with superior service and attention.

Responsibilities:
Customer Focus
•Project a helpful, warm and friendly demeanor
•Deliver above and beyond service
•Act in the best interest of the customer
•Extend J.Crew discretionary services to customers and clients

People and Self Development
•Learn product knowledge utilizing all company tools including store meetings
•Be receptive to feedback to improve performance
•Understand and reflect current fashion
•Attend and participate at store meetings

Drive and Produce Results
•Maintain a 5% selling cost
•Maintain store standards in presentation, cleanliness, and organization
•Participate in achieving store Key Performance Indicator’s and other company goals
•Complete tasks in a timely manner with minimal supervision
•Live quality and adhere to code of ethics
•Minimize potential for loss by adhering to proper policy and procedure

Communicate Effectively
•Check in with managers at the beginning and end of shift for updates and direction
•Engage customers and store team in a professional manner
•Provide solution-oriented feedback to store teams in an effective, constructive manner

Decision Making
•Seek creative solutions to challenges
•Adapt as necessary to the needs of the customer and the store environment

Foster Teamwork and Develop Partnerships
•Establish and maintain open lines of communication with management team and peers
•Help train new associates
•Support new initiatives
•Interface with all levels of management and associates in a manner that promotes learning and mutual respect

Qualifications:
•High School diploma or equivalent combination of education and experience sufficient to successfully perform essential functions of the job.
•Must be 18 years old
•Strong eye for fashion
•Good verbal communication
•Ability to communicate effectively in order to relay product knowledge and services
•Ability to multi-task and service multiple customers
•Ability to work a flexible schedule including holidays, overnights, weekends
•Physical requirements: lift/carry/move 40 lbs minimum including fixtures and product
•Ability to move around sales floor and be accessible to customers

We are committed to affirmatively providing equal opportunity to all associates and
qualified applicants without regard to race, color, ancestry, national origin, religion,
sex, marital status, age, sexual orientation, gender identity or expression, legally
protected physical or mental disability or any other basis protected under
applicable law.

Please apply directly to the J.Crew Store: 2421 Stoneridge Drive Pleasanton CA 94566

Posted by Betty Zhao